Arriving Late ?
We are seeing large numbers of patients arriving late for their appointments recently. Please note that if you arrive more than 10 minutes late for your appointment you will not be able to be seen. You will need to rebook a further appointment.
Due to unprecedented demand on our services, we are currently experiencing a high number of calls and telephone waiting times may be longer than usual.
You should always consult with NHS 111 by phone or online and used their symptom checkers and guidance, or contact your local pharmacy who can provide advice and treatment free of charge for many medical conditions BEFORE requesting an appointment to see or speak to a GP, as many problems can be treated using these options. For dental and eye problems, you should contact your local community dentist or optician respectively.
For specific information on Group A Strep and Invasive Group A watch the following video.
We ask that you always visit these channels before contacting the surgery to request an appointment.
ANY NON-NHS WORK (SUCH AS PRIVATE LETTERS, REPORTS OR COMPLETION OF CLAIM FORMS ETC) MAY BE DELAYED OR SUSPENDED DEPENDING ON AVAILABILITY OF CLINICIANS. PLEASE COMPLETE THE ONLINE REQUEST AND A MEMBER OF OUR TEAM WILL CONTACT YOU TO DISCUSS ANY REQUESTS.
Cost of Living Increases
Are you struggling with money issues. Residents in Cardiff and the Vale can now access specific service to help manage finances and ensure you are receiving all benefit that you may be entitled to. See the attached flyers for more information and how to contact them. Leaflets are available in English (Eng) and Welsh (Cym).
Please scan the code to complete the 2023 NHS Wales Patient Experience survey.
We are currently recruiting for a part time member of staff to join our Reception Team. See the attached document for full details.
Closing date for applicaitons is 27th October 2023.
Choose Pharmacy Poster
You can use the Surgery App to access a wide range of services - many of which do not need you to see or speak to your GP. You should also use the App if you have been requested to send in a photo to your GP. You can download the App to your device using your usual app store - links below.
App Store Links
Keep up to date with the latest practice news
For details of the mass vaccination programme, visit Cardiff and Vale Health Board COVID19 resource page at:-
COVID Booster Vaccination schedule:-
Latest update on COVID19:-
Click here for information of how to order your repeat medication.
This section includes how to order your repeat medication online.
How to nominate a pharmacy so that you can pick up your medication from them instead of attending the surgery.
How to order medication that you do not usually have on repeat.
Texting For Testing
The surgery is taking part in a project across the Cardiff South West Cluster to increase the uptake of HIV testing. This involves send a text message to all patients over the age of 16 whose number we hold on record. The text message will include a link to request a free, confidential test kit which will be sent by post.
More information can be found below:-
C&V Abortion Care
There is a new patient self-referral form to access abortion care throughout Cardiff and Vale.
Patients can access the form on the Cardiff and Vale UHB website and is linked below:
If you are considering an abortion, you do not need a referral from your GP to access this service.
GP Activity Data
GP surgeries in Wales have been asked to provide an overview of activity using a standardised infographic. Below are the links to the recent infographics for Meddygfa Canna Surgery:-