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Important Information

Junior Doctor Strikes

The surgery will be short staffed due to Junior Doctor Strikes on Wednesday, Thursday and Friday this week (21st, 22nd & 23rd February 2024).

During these strikes, we will only be able to deal with medical problems that are of an urgent nature. All routine matters should wait until after this period.

 

Arriving Late ?

We are seeing large numbers of patients arriving late for their appointments recently.  Please note that if you arrive more than 10 minutes late for your appointment you will not be able to be seen.  You will need to rebook a further appointment.

 

 

Care Navigation

You should always consult with NHS 111 by phone or online and use their symptom checkers and guidance, or you can contact your local pharmacy who can provide advice and treatment free of charge for many medical conditions BEFORE requesting an appointment to see or speak to a GP, as many problems can be treated using these options. 

For dental and eye problems, you should contact your local community dentist or optician respectively.

Group A Strep

For specific information on Group A Strep and Invasive Group A watch the following video.

https://www.youtube.com/watch?v=9FVaCWgPRRo

We ask that you always visit these channels before contacting the surgery to request an appointment.

Non NHS Work

ANY NON-NHS WORK (SUCH AS PRIVATE LETTERS, REPORTS OR COMPLETION OF CLAIM FORMS ETC) MAY BE DELAYED OR SUSPENDED DEPENDING ON AVAILABILITY OF CLINICIANS.  PLEASE COMPLETE THE ONLINE REQUEST AND A MEMBER OF OUR TEAM WILL CONTACT YOU TO DISCUSS ANY REQUESTS.

Cost of Living Increases

Are you struggling with money issues.  Residents in Cardiff and the Vale can now access specific service to help manage finances and ensure you are receiving all benefit that you may be entitled to.  See the attached flyers for more information and how to contact them.  Leaflets are available in English (Eng) and Welsh (Cym).

Cost of living leaflet 23 Sept 22 template FINAL ENG.pdf

Cost of Living Help 23 Sept 2022 CYM.pdf

COL FAQ Eng FINAL.pdf

Cost of living FAQ CYM.pdf

 

Practice Information

Practice Leaflet

English and Welsh versions of our practice leaflet can be viewed, downloaded and printed by clicking on the links below.  These are particularly useful for newly registered patients.

Practice Leaflet Update Final 1 - Welsh.docx

Practice Leaflet Update Final.docx

 

 

Practice Registration & Change of Address Policy

Click on the link below to view our registration and change of address policy.  The policy is applied to all patients in all cases where they have moved outside the practice operating area. We cannot accommodate patients who are not residing within the practice operating area under any circumstances. 

Registration and change of address policy (002).docx

minor ailments

Choose Pharmacy Poster

MSApp Image

App

You can use the Surgery App to access a wide range of services - many of which do not need you to see or speak to your GP.  You should also use the App if you have been requested to send in a photo to your GP.  You can download the App to your device using your usual app store - links below.

App Store Links

Keep up to date with the latest practice news

Immunisation

Coronovirus (COVID19)

For details of the mass vaccination programme, visit Cardiff and Vale Health Board COVID19 resource page at:-

https://cavuhb.nhs.wales/covid-19/

COVID Booster Vaccination schedule:-

https://cavuhb.nhs.wales/patient-advice/local-public-health-team/key-areas-of-focus/immunisations/beat-flu/

Latest update on COVID19:-

https://cavuhb.nhs.wales/news/latest-news/an-update-for-patients-and-the-public-on-covid-19/

 

T4T social media image

Texting For Testing

Sexual Health Advice

The surgery is taking part in a project across the Cardiff South West Cluster to increase the uptake of HIV testing.  This involves send a text message to all patients over the age of 16 whose number we hold on record.  The text message will include a link to request a free, confidential test kit which will be sent by post.

More information can be found below:-

T4T poster Eng.pdf

T4T poster Cym.pdf

T4T FAQs.pdf

 

Online Services

Horizon

C&V Abortion Care

There is a new patient self-referral form to access abortion care throughout Cardiff and Vale. 

Patients can access the form on the Cardiff and Vale UHB website and is linked below: 

Abortion Care - Cardiff and Vale University Health Board (nhs.wales)

If you are considering an abortion, you do not need a referral from your GP to access this service.

C&V NHS 111

NHS Wales 111 is now in operation in the Cardiff and Vale area.

https://cavuhb.nhs.wales/patient-advice/nhs-111-wales/

This service should be used at all times when the surgery is closed.