This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Croeso i wefan Meddygfa Canna.

Welcome to the webpage of Meddygfa Canna Surgery

FOR A LIST OF THE CLINICS AND ATTACHED HEALTHCARE PROVISION ON OFFER,

CLICK ON THE SERVICES TAB/DROPDOWN AT THE TOP OF THIS PAGE

Launching 5th August 2020 - New way to access A&E - call 0300 10 20 247 instead of turning up at A&E.  This will also be the number to call to access the GP Out of Hours Service when the surgery is closed.

CAV 247

Coronavirus (COVID19) - Patient Update 

Coronavirus (COVID19) – advice for patients (updated 30/07/2020)

 

The latest advice is to self-isolate for 7 days if you have a new continuous cough or high temperature or a loss of sense of smell or taste. - This 7 day period is likely to be extended to 10 days - we are awaiting an official announcement from the Welsh Government.  For the latest advice and guidance visit the Public Health Wales Website - this website is updated constantly so will have the most recent up to date information and guidance.  Visit https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/

If you live with other people, the entire household should stay at home for 14 days from the day the first person gets symptoms.

 

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days. If you have to stay at home together, try to keep away from each other as much as possible.

 

If you are worried about symptoms of Coronavirus you should use the NHS Direct Wales online symptom checker at www.nhsdirect.wales.nhs.uk/COVID19   

 

You should only call 111 if the symptom checker advises you to.

 

Please do not attend your GP surgery, community pharmacy or A&E department if you have any symptoms of Novel Coronavirus to stop the spread of infection.

 

You can help stop the spread of Novel Coronavirus by ensuring you practice good hygiene. Cough and sneeze into a tissue, bin it and immediately wash your hands with soap and hot water for at least 20 seconds.

 

For up to date advice please visit https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/  

If you are displaying symptoms and wish to request a test, telephone 119 or use the Government's Coronavirus test requesting portal.

Please help us to help you

Please avoid coming into the Practice premises

We hope these points will help you.

 

In an effort to reduce risk of infection to patients and staff and to cope with unprecedented demand on our service, we are making changes to the way the Practice works. Your co-operation & patience is appreciated. This will be reviewed regularly and updated as appropriate.

 

If you have a fever or a new continuous cough or have a loss of smell or taste please do not attend the surgery - You should self-isolate and follow Public Health advice.  Information can be found on the Public Health Wales Website at:- https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/

 

Access to the surgery will only be allowed on the direction of a member of clinical staff. Please do not attend the surgery unless you have been instructed to do so. Please note that if you are instructed to attend the surgery entry will only be allowed if you are wearing a face covering.  This can be a scarf or other suitable item.  If you do not have anything suitable, let staff know on arrival.  When you arrive, press the button marked Reception and a member of staff will answer.  They will advise you to remain outside and the clinician will come and get you.

 

Keep up to date by checking our website and social media. Share this information with others - including those with no internet access. We are unable to respond to individual Facebook comments and queries.

For urgent appointments, visits requests or advice please telephone the Practice on 02920 390722­ a member of the clinical team will ring you back. Please assist by giving the receptionists clear information and confirm your contact details.

 

The appointment book going forward is currently closed - should you require medical attention during normal surgery opening hours, please contact us by telephone on (02920) 390722.  A member of staff will take details of the problem and will arrange for a Clinician to call you back.  If necessary and clinically appropriate, the Clinician will arrange further treatment.

 

Repeat Prescriptions - Order Using My Health Online, if you have that service, sending a request via the post - or dropping into the surgery postbox at the main entrance. If you wish your prescription to be posted back to you then you should include a stamped self-addressed envelope Prescriptions can be sent to a pharmacy of your choice by request – please indicate this on your order slip.  Please consider asking your pharmacy to order your repeat medication on your behalf - this will save you having to visit the surgery to place the order.

 

All routine work has been suspended. This includes routine recalls for annual reviews, copies of records and form requests.

Essential nursing appointments for warfarin monitoring are continuing.

 

The Practice will not be providing letters or sick notes to any patient who has been advised to or has chosen to self-isolate. Members of the Practice team also have to follow Public Health Advice and may need to self-isolate, and in the event of schools closing further staff may not be able to work - this will have an impact on our staffing levels and services.

We understand that some patients may find these changes frustrating, however verbal abuse to any member of the Practice team will not be tolerated.

 

Remember to help stop the spread of the virus: Self-isolate if you have symptoms or are feeling unwell. Wash your hands regularly with hot water and soap. Carry disposable tissues with you at all times. Catch coughs and sneezes in a tissue, and dispose of safely immediately. 

 

Help family, friends or neighbours who may be self-isolating or those having difficulty with shopping or collecting prescriptions - or who may just need a reassuring chat with someone. Information and advice for us and our patients will change and perhaps at short notice. We apologise that due to these current pressures a Welsh translation will be not be possible for every update on our website/social media.

 

If you are concerned about Coronavirus please visit the NHS Direct/111 Symptom Checker and follow the questions.  This will then guide you through the next steps to take.  The link is:- https://www.nhsdirect.wales.nhs.uk/SelfAssessments/symptomcheckers/?ScName=CoronaVirusCOVID19&SCTId=175

 

Please do not attend the surgery if you are experiencing symptoms that may suggest you have the virus, or you have been in close contact with a confirmed case.

We have temporarily suspended on line appointment booking as a precautionary measure.

If you require medical attention at any time when the surgery is closed, you have a number of options available:-

  1. NHS Direct provide a useful symptom checker at www.nhsdirect.wales.nhs.uk/SelfAssessments
  2. Community Pharmacies are all able to provide advice and in many cases medication for common ailments. A list of pharmacies and opening times can be found on the Cardiff and Vale Health Board Website at - http://www.cardiffandvaleuhb.wales.nhs.uk/home
  3. The GP Out Of Hours Services operates whilst surgeries are closed. This is for urgent care needs which cannot safely wait until GP practices re-open. The service can be contacted on (02920) 444500 - this number will change from 5th August 2020 to 0300 10 20 247
  4. You can visit the choose well website for useful information and symptom checkers at www.choosewellwales.org.uk

Note that Ambulance and A&E services are for emergency life threatening problems only and this should be taken into consideration when choosing these services.  Access to A&E at the University Hospital of Wales (Heath Hospital) in Cardiff is changing on 5th August 2020 - if you think you have a problem that needs to be seen at A&E contact them by phone on 0300 10 20 247 to book an appointment - this number should also be used for contacting the GP Out of Hours Service when the surgery is closed.

Community Pharmacy Common Ailments Scheme

 Choose Pharmacy

Helpful advice, symptom checkers and information on local services, such as pharmacy opening times can be found on the choose well wales website which can be accessed by the following link:-

http://www.choosewellwales.org.uk/home

Appointment Reminders

The surgery has recently started sending appointment reminders and health promotion messages to patients by text message.  Please ensure we have your up to date mobile number in order that we can send you a reminder about your appointment and/or health promotion information.

Please ensure that we have your correct mobile telephone number - This is currently suspended due to the impact of COVID19.

We are based in the heart of Canton close to the centre of Cardiff. We are a friendly medium sized GP practice caring for 8000 patients registered with us who live in the Pontcanna, Canton, Riverside and Llandaff areas of Cardiff. We are committed to quality and high standards of personal service. We are an accredited practice providing training to future generations of general practitioners and medical students.

Rydym wedi ein lleoli yn Nhreganna yn agos i ganol Caerdydd.Mae gennym tua 7500 o gleifion yn byw yn ardaloedd Pontcanna, Treganna a Llandaf. Rydym wedi ein hawdurdodi i hyfforddi Meddygon Teulu a myfyrwyr meddygol.

Opening Hours / Oriau agor y Feddygfa

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed.

Dyma wybodaeth am oriau agor y feddygfa a beth i wneud pan fod y feddygfa ar gau.

Find out more

Repeat Prescriptions / Ail Bresgripsiwn

Do you need to re-order your medication? Visit our prescriptions page and complete the online form.

Medrwch wneud cais am  ail brescriptiwn dros y we drwy lenwi ffurflen ar lein. 

Find out more

Patient Details / Manylion Personol

There are certain circumstances in which the practice needs to contact patients at short notice.  This could be to discuss a particular result or to confirm or re-schedule a booked appointment.  It is therefore important that we hold up-to-date information.  Would you please let us know if any of your personal details change, ie change of address, new mobile or home telephone number.  Having this informaiton to hand will enable us to contact you if necessary.  You can complete a change of details form at Reception.

Weithiau byddwn angen cysylltu a chi ar fyr rybydd.Os bydd newid yn eich enw,cyfeiriad neu rhif ffon ar unrhyw adeg a wnewch chi ddweud wrthym os gwelwch yn da er mwyn sicrhau fod eich manylion yn gywir a'n galluogi i gysylltu a chi os bydd angen. Gallwch wneud hyn drwy wasgu'r botwm ar waelod y dudalen hon.

Like To Register? / Hoffech chi ymuno a'r feddygfa?

New to the area and would like to join our practice? We would be happy to help you. We only accept patients who reside within the areas referred to above.  If you are unsure if your address falls within our boundary, please contact reception.  You can download a copy of our practice Information Booklet (in PDF format) by clicking on the following link - Practice Booklet. (Please note the above changes to our appointment system which is not reflected in this issue of our practice booklet).

Os ydych newydd symud i'r ardal ac eisiau ymuno a'n practis byddwn yn hapus i'ch cynorthwyo.Rydym  ond yn derbyn cleifion sydd yn byw of fewn ffiniau'r practis.Gallwch lawr lwytho llawlyfr y feddygfa drwy glicio ar y linc yma - Llawlyr y Feddygfa (Sylwer ar ynewidiadau uchodi'nsystem apwyntiadaunad yw'n cael eiadlewyrchu yny rhifyn hwn o'nllyfrynymarfer).

Moving Home / Symud Ty

The practice is unable to treat patients who move outside our operating area.  Should you move home, you should advise us accordingly.  We can then provide you with information on how to register with a practice in your new area.  You can use the 'Change of Address' form at the bottom of this page to send us your new address electronically or call in to reception and complete the Change of Address form.

Nid ydym yn medru trin cleifion sy'n byw tu allan i ardal y practis.Os byddwch yn newid cyfeiriad a symud i ardal newydd dylech roi gwybod i ni.Gallwn eich cynghori ar sut i ymuno gyda practis yn eich ardal newydd. 

(Site updated 30/07/2020)
NHS WalesThis site is brought to you by My Surgery Website